• Course Info

    Course Info

    Language of Leaders

    Effective communication is what sets great leaders apart. To get the best out of the individuals who report to them, outstanding leaders and managers need to adapt their communication styles for personal differences.

    This course will help leaders, managers and supervisors realise the importance of effective communication, and to implement strategies and tactics that increase team cohesion and cooperation.

    The Language of Leaders course aims to provide you with communication tools that enable more meaningful conversations and feedback.

    Language of Leaders – 2 day deep dive

    If you want to get your skills to the peak performance level of highly effective communicators, consider our 2 day version of this course.

    Here we take a deep dive into leadership communication that can help you take your team’s performance to the next level.

    2 day program

    DISC® Profile created for you.

    Personal core communication evaluation

    Effective feedback amongst diverse, personal communication preferences.

    Deeply understand your personal leadership style.

    Understand the importance of effective listening, questioning and non-verbal communication techniques.

    About The DISC® Profile

    The DISC® Profile provides a common language that people can use to better understand themselves and to adapt their communication skills and behaviours with others. It is a personal assessment tool used to improve communication, leadership, work productivity and team dynamics.

    What can The DISC® Profile do for you?

    Learn how to inspire people by developing key communication skills and insight.

    Recognise the communication styles of other people and yourself, by using DISC®

    Profile.*

    Get the best out of your people by adapting your communication and management style to appeal to what motivates them.

    Understand the important role feedback plays in the workplace.

    Build interpersonal feedback techniques to help your team develop their skills and succeed at work.

    *DISC Profile only available on the 2 day Language of Leaders program

  • Course Enrolment

    Course Enrolment

    The Language of Leaders course is $95

    The Language of Leaders course is delivered at 17 Lexington Drive, Bella Vista NSW 2153.

    The course is delivered over on 6 hour session, face to face.

    The Language of Leaders Course Description

    Student Handbook

  • Training Program

    Training Program

    Build effective communication skills

    • Understand why successful communication is central to successful leadership.

    Understanding barriers to effective communication

    • Communication gaps occur when the sender’s message is not received the way it was intended, and understanding the barriers that cause these gaps will help you to prevent and overcome them.

    Obstacles to listening

    • It is not only the sender who must overcome communication gaps; the listener must also be aware of how to manage potential obstacles.

    Effective questioning skills

    • To get accurate and important information from your direct reports and manage performance – whether good or bad – you need to know how and why to use open, closed and clarifying questions.

    Giving effective feedback

    • The content of feedback is not always positive, but its delivery should always be constructive. Constructive feedback is the most useful and beneficial to the receiver because it provides encouragement, support, corrective measures and direction.

    The Situation-Behaviour-Impact (SBI) feedback model

    • Following this model when you provide feedback will help the receiver see what actions they can take to continue or improve their performance, change ineffective behaviour, and overcome obstacles.
  • Prerequisites

    Prerequisites

    All students must be 18 years old on the day to participate in this course.

  • Certification

    Certification

    Once the Language of Leaders course is successfully completed, learners will be issued with a certificate of completion. Certificates are emailed to students however a hard copy is available for an additional fee.

  • Go Digital

    Go Digital

    You don’t have to wait for your competency card to arrive in the post. Download the app to your smartphone available on iTunes® or at the Google Play™ store. Once you have the app, you’ll need your CCH number to add your competencies. Your CCH number is displayed on your photo card.

    Visit www.service.nsw.gov.au and search ‘Get started with digital licences’ to learn more about the digital NSW competency card.

  • download course guide

Course Info

Language of Leaders

Effective communication is what sets great leaders apart. To get the best out of the individuals who report to them, outstanding leaders and managers need to adapt their communication styles for personal differences.

This course will help leaders, managers and supervisors realise the importance of effective communication, and to implement strategies and tactics that increase team cohesion and cooperation.

The Language of Leaders course aims to provide you with communication tools that enable more meaningful conversations and feedback.

Language of Leaders – 2 day deep dive

If you want to get your skills to the peak performance level of highly effective communicators, consider our 2 day version of this course.

Here we take a deep dive into leadership communication that can help you take your team’s performance to the next level.

2 day program

DISC® Profile created for you.

Personal core communication evaluation

Effective feedback amongst diverse, personal communication preferences.

Deeply understand your personal leadership style.

Understand the importance of effective listening, questioning and non-verbal communication techniques.

About The DISC® Profile

The DISC® Profile provides a common language that people can use to better understand themselves and to adapt their communication skills and behaviours with others. It is a personal assessment tool used to improve communication, leadership, work productivity and team dynamics.

What can The DISC® Profile do for you?

Learn how to inspire people by developing key communication skills and insight.

Recognise the communication styles of other people and yourself, by using DISC®

Profile.*

Get the best out of your people by adapting your communication and management style to appeal to what motivates them.

Understand the important role feedback plays in the workplace.

Build interpersonal feedback techniques to help your team develop their skills and succeed at work.

*DISC Profile only available on the 2 day Language of Leaders program

Course Enrolment

The Language of Leaders course is $95

The Language of Leaders course is delivered at 17 Lexington Drive, Bella Vista NSW 2153.

The course is delivered over on 6 hour session, face to face.

The Language of Leaders Course Description

Student Handbook

Training Program

Build effective communication skills

  • Understand why successful communication is central to successful leadership.

Understanding barriers to effective communication

  • Communication gaps occur when the sender’s message is not received the way it was intended, and understanding the barriers that cause these gaps will help you to prevent and overcome them.

Obstacles to listening

  • It is not only the sender who must overcome communication gaps; the listener must also be aware of how to manage potential obstacles.

Effective questioning skills

  • To get accurate and important information from your direct reports and manage performance – whether good or bad – you need to know how and why to use open, closed and clarifying questions.

Giving effective feedback

  • The content of feedback is not always positive, but its delivery should always be constructive. Constructive feedback is the most useful and beneficial to the receiver because it provides encouragement, support, corrective measures and direction.

The Situation-Behaviour-Impact (SBI) feedback model

  • Following this model when you provide feedback will help the receiver see what actions they can take to continue or improve their performance, change ineffective behaviour, and overcome obstacles.

Prerequisites

All students must be 18 years old on the day to participate in this course.

Certification

Once the Language of Leaders course is successfully completed, learners will be issued with a certificate of completion. Certificates are emailed to students however a hard copy is available for an additional fee.

Go Digital

You don’t have to wait for your competency card to arrive in the post. Download the app to your smartphone available on iTunes® or at the Google Play™ store. Once you have the app, you’ll need your CCH number to add your competencies. Your CCH number is displayed on your photo card.

Visit www.service.nsw.gov.au and search ‘Get started with digital licences’ to learn more about the digital NSW competency card.