• Course Info

    Course Info

    Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

    The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

    The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

  • Course Enrolment

    Course Enrolment

    RSA course is $155

    The RSA course is delivered at 17 Lexington Drive, Bella Vista NSW 2153.

    RSA Course Description

    Student Handbook

  • Training Program

    Training Program

    All students are required to arrive 30min before the course start time for registration and ID check.

    Any student who is more than 10min late will not be accepted into the course. During this six (6) hour course, you will learn the knowledge and skill associated with the responsible service of
    alcohol.The course will include information about:

    • Legal requirements related to venues, minors and signage
    • Assisting customers to drink within the appropriate limits
    • How to assess alcohol affected customers and identify those whose service should be refused
    • When to refuse service of alcohol

    Students must bring:

    • Photo identification (licence or a passport)
    • Pen and paper to make notes and complete assessment activities

    There are 3 components to this program:

    • Theory training in the classroom
    • Practical training in the classroom
    • Assessment for both knowledge and skills

    The classroom session is a 6hr program including breaks. This program is available for onsite group bookings if you have the facilities available for us to run the program. If you would like to find out more about this, please contact our office on 02 8884 2858.

  • Prerequisites

    Prerequisites

    This RSA course combines plain English, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and skills. If you believe you will need assistance to complete the RSA course due to your Language, Literacy or Numeracy skills, please contact our office on 02 8884 2858 to discuss your training needs.

    The Hospitality Institute of NSW is not registered with CRICOS, as such we are unable to conduct training and assessment for those with study restrictions on their visa.

  • Assessment

    Assessment

    Students will be assessed during the classroom session. Assessment will confirm knowledge and skills have been achieved to demonstrate competency across the unit.

    Students are offered multiple opportunities to demonstrate knowledge and skills throughout the RSA course.

    If a student is not successful in completing all assessments satisfactorily, they will need to rebook the RSA course at the full course fee.

  • Certification

    Certification

    Once a competent mark is awarded, learners will be issued with a Statement of Attainment for SITHFAB002 Provide responsible service of alcohol. This Unit of Competency is Nationally Recognised Training from Hospitality Training Package.

    RSA Certificates are emailed to students however hard copy is available for additional fee.

    Student will also be provided with a temporary / interim RSA certificate issued by Liquor and Gaming NSW. This can be used to commence work and is valid for 90 days. After 90 days, a RSA competency
    card must be presented to work in any licensed premise.

    To obtain the RSA competency card, the interim RSA certificate is to be taken to a registered Services NSW Service Centre, where you will have your identity checked and your photo taken. You will be sent a plastic NSW Competency card and you can also download a digital version through the Service NSW app.

  • Go Digital

    Go Digital

    You don’t have to wait for your competency card to arrive in the post. Download the app to your smartphone available on iTunes® or at the Google Play™ store. Once you have the app, you’ll need your CCH number to add your competencies. Your CCH number is displayed on your photo card.

    Visit www.service.nsw.gov.au and search ‘Get started with digital licences’ to learn more about the digital NSW competency card.

  • Enrol Now!

  • download course guide

Course Info

Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Course Enrolment

RSA course is $155

The RSA course is delivered at 17 Lexington Drive, Bella Vista NSW 2153.

RSA Course Description

Student Handbook

Training Program

All students are required to arrive 30min before the course start time for registration and ID check.

Any student who is more than 10min late will not be accepted into the course. During this six (6) hour course, you will learn the knowledge and skill associated with the responsible service of
alcohol.The course will include information about:

  • Legal requirements related to venues, minors and signage
  • Assisting customers to drink within the appropriate limits
  • How to assess alcohol affected customers and identify those whose service should be refused
  • When to refuse service of alcohol

Students must bring:

  • Photo identification (licence or a passport)
  • Pen and paper to make notes and complete assessment activities

There are 3 components to this program:

  • Theory training in the classroom
  • Practical training in the classroom
  • Assessment for both knowledge and skills

The classroom session is a 6hr program including breaks. This program is available for onsite group bookings if you have the facilities available for us to run the program. If you would like to find out more about this, please contact our office on 02 8884 2858.

Prerequisites

This RSA course combines plain English, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and skills. If you believe you will need assistance to complete the RSA course due to your Language, Literacy or Numeracy skills, please contact our office on 02 8884 2858 to discuss your training needs.

The Hospitality Institute of NSW is not registered with CRICOS, as such we are unable to conduct training and assessment for those with study restrictions on their visa.

Assessment

Students will be assessed during the classroom session. Assessment will confirm knowledge and skills have been achieved to demonstrate competency across the unit.

Students are offered multiple opportunities to demonstrate knowledge and skills throughout the RSA course.

If a student is not successful in completing all assessments satisfactorily, they will need to rebook the RSA course at the full course fee.

Certification

Once a competent mark is awarded, learners will be issued with a Statement of Attainment for SITHFAB002 Provide responsible service of alcohol. This Unit of Competency is Nationally Recognised Training from Hospitality Training Package.

RSA Certificates are emailed to students however hard copy is available for additional fee.

Student will also be provided with a temporary / interim RSA certificate issued by Liquor and Gaming NSW. This can be used to commence work and is valid for 90 days. After 90 days, a RSA competency
card must be presented to work in any licensed premise.

To obtain the RSA competency card, the interim RSA certificate is to be taken to a registered Services NSW Service Centre, where you will have your identity checked and your photo taken. You will be sent a plastic NSW Competency card and you can also download a digital version through the Service NSW app.

Go Digital

You don’t have to wait for your competency card to arrive in the post. Download the app to your smartphone available on iTunes® or at the Google Play™ store. Once you have the app, you’ll need your CCH number to add your competencies. Your CCH number is displayed on your photo card.

Visit www.service.nsw.gov.au and search ‘Get started with digital licences’ to learn more about the digital NSW competency card.