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Provide First Aid
Course Heading
Course Title
Provide First Aid
Course Details

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.

Mode of Delivery

Self-paced online and Face-to-face

Course Fee
AUD215 Enrol Now
Additional Fee


Payment Mode

Mastercard and Visa card payments can be made through our online payment facility during the enrolment process.

Qualification and Career Outcomes

HLTAID011 Provide First Aid, if often a workplace requirement for many job roles including but not limited to:

  • Hospitality management

  • Food & beverage attendants

  • Gym administration supervisors

Course Duration

This is a blended course with self-paced online learning (e-Learning) and face-to-face training. Before attending the face-to-face training, students will need to complete their e-Learning which can be done in one sitting or over several sessions. Depending on the student’s learning ability, they should allow up to 6 hours for reading and e-Learning. Face-to-face training and assessment takes 4 hours in a classroom environment.


There are no prerequisites

Recognition of Prior Learning

RPL/ Credit Transfer is not available for HLTAID011 Provide First Aid.

Existing Skills & Knowledge

Students are required to have the following skills and knowledge prior to enrolment:

  • Reading and writing – a learner will be able to read, comprehend and write a range of texts within a variety of contexts.

  • Oral communication – a learner will be able to use and respond to spoken language including some unfamiliar material within a variety of contexts.

  • Numeracy and mathematics – a learner will be able to recognise and use a variety of conventions and symbolism of formal mathematics.

Entry Requirements

Students will need to meet the following entry requirements prior to course commencement.

  • Be at least 14 years old

  • Have a Unique Student Identifier (USI) – Creating a Unique Student Identifier (USI) is free and will only take a few minutes. You only need to create a USI once and it will stay with you for life. To create a USI, go to Get a USI | Unique Student Identifier

  • Have a valid government issued photo identification card

  • Have access to a PC/ Laptop with speakers, microphone and webcam

  • Have access to high speed Wi-Fi or cable capabilities necessary to research, upload and download documents

  • PDF Reader

  • Hold sound computer skills

  • Have latest operating system e.g. Windows 10, Mac OSX High Sierra, iPad ISO10 or higher

  • Have access to a unique email address. This email address cannot be used by another student as it becomes your unique login.

  • As part of the assessment criteria, students must demonstrate the ability to correctly perform uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor for a minimum of 2 minutes.

    If you have a limitation that you believe may affect your ability to complete this activity, please contact us prior to your enrolment.

System Requirements

In order to complete the online pre-course work, students will need access to the following:

  • Desktop or laptop computer with speaker, microphone and webcam

  • Latest operating system – Windows or Mac

  • High speed internet access

  • Suitable internet browser such as; Google Chrome, Safari or Internet Explorer

  • PDF Reader


Observation/Practical Skills – A range of observation techniques have been included in the assessment tools to help identify the students’ ability to demonstrate their competence against the performance criteria and assessment conditions. The assessor utilises the Observation Checklist to identify observable skills either during a practical assessment or the student demonstrates the skills on the job.

Oral Questioning – The student will be assessed using Oral Questioning based on their understanding of the competency being assessed. This can be undertaken during an observation/demonstration or through an interview method, where students discuss their competence with the Assessor.

Written – A written assessment tool is provided to the student to gather evidence using a range of methods, these could include short answer questions, long answer questions, scenario based questions, or multiple choice.

Case Studies – This method is used to provide the learner with the opportunity to apply their required knowledge within a given context, providing the student with a task whereby they can apply their skills to a real life example.

Learning Outcomes
  • Recognise and assess an emergency situation

  • Ensure safety for self, bystanders, and casualty

  • Seek assistance from emergency services

  • Perform cardiopulmonary resuscitation (CPR) in line with Australian Resuscitation Council (ARC) guidelines

  • Provide first aid in accordance with established first aid principles

  • Manage the casualty in a respectful manner

  • Obtain consent from casualty where possible

  • use available resources and equipment to make the casualty as comfortable as possible

  • Operate first aid equipment according to manufacturers’ instructions

  • Monitor the condition of the casualty and respond in accordance with first aid principles

  • Accurately convey incident details to emergency services

  • Report details of incidents in line with appropriate workplace or site procedures

  • Complete applicable workplace or site documentation, including incident report form

  • Maintain privacy and confidentiality of information in line with statutory or organisational policies

  • Recognise the possible psychological impacts on self and other rescuers and seek help when required

  • Contribute to a review of the first aid response as required


Once a competent mark is awarded, learners will be issued with a Statement of Attainment for HLTAID011 – Provide first aid. This Unit of Competency is Nationally Recognised Training from the Health Training Package. Certificates are emailed to students however hardcopy is available upon request.

Current industry standards recommend renewing this certification every 36 months, with the CPR component being updated every 12 months.

Student Support Service

You will be provided with online support via emails and phone during the duration of your enrolment as required. If you have any questions or need additional support, you can email or contact your trainer via the Learner Portal. Your questions will be answered within 24 hours if your enquiry is sent within business hours and 48 hours during weekends. Our support services extended to our students are, but not limited to, administration support, learning support, language, literacy and numeracy support, reasonable adjustment / disability support.

Training Cancellations / Refund Policy

Refunds will not be issued for cancellations made less than 5 business days prior to the start of your course. If you wish to cancel, you must contact HINSW XXXX XXXX or emailing at least 5 working days prior to the commencement of the course to be eligible for a refund of the course fees.

Upcoming Courses

Name Course Start Date Course End Date Cost
OEF Test 01/09/2022 $50.00