Language of Leaders
Language of Leaders
Effective communication is what sets great leaders apart. To get the best out of the individuals who report to them, outstanding leaders and managers need to adapt their communication styles for personal differences.
This course will help leaders, managers and supervisors realise the importance of effective communication, and to implement strategies and tactics that increase team cohesion and cooperation.
The Language of Leaders course aims to provide you with communication tools that enable more meaningful conversations and feedback.
Language of Leaders – 2 day deep dive
If you want to get your skills to the peak performance level of highly effective communicators, consider our 2 day version of this course.
Here we take a deep dive into leadership communication that can help you take your team’s performance to the next level.
2 day program
DISC® Profile created for you
Personal core communication evaluation
Effective feedback amongst diverse, personal communication preferences.
Deeply understand your personal leadership style.
Understand the importance of effective listening, questioning and non-verbal communication techniques.
About the DISC® Profile
The DISC® Profile provides a common language that people can use to better understand themselves and to adapt their communication skills and behaviours with others. It is a personal assessment tool used to improve communication, leadership, work productivity and team dynamics.
What can The DISC® Profile do for you?
Learn how to inspire people by developing key communication skills and insight.
Recognise the communication styles of other people and yourself, by using DISC® Profile.*Get the best out of your people by adapting your communication and management style to appeal to what motivates them.
Understand the important role feedback plays in the workplace.
Build interpersonal feedback techniques to help your team develop their skills and succeed at work.*DISC Profile only available on the 2 day Language of Leaders program.
Build effective communication skills
Understand why successful communication is central to successful leadership.
Understanding barriers to effective communication
Communication gaps occur when the sender’s message is not received the way it was intended, and understanding the barriers that cause these gaps will help you to prevent and overcome them.
Obstacles to listening
It is not only the sender who must overcome communication gaps; the listener must also be aware of how to manage potential obstacles.
Effective questioning skills
To get accurate and important information from your direct reports and manage performance – whether good or bad – you need to know how and why to use open, closed and clarifying questions.
Giving effective feedback
The content of feedback is not always positive, but its delivery should always be constructive. Constructive feedback is the most useful and beneficial to the receiver because it provides encouragement, support, corrective measures and direction.
The Situation-Behaviour-Impact (SBI) feedback model
Following this model when you provide feedback will help the receiver see what actions they can take to continue or improve their performance, change ineffective behaviour, and overcome obstacles.
Mode of Delivery
Mastercard and Visa card payments can be made through our online payment facility during the enrolment process.
Who this course is for:
This course is suitable for: