Mental Health First Aid

Equips adults with the knowledge, skills, and confidence to recognise, understand and respond to a friend, family member, co-worker, or another adult, experiencing a mental health problem or mental health crisis.

Duration
12 hours
Cost
$280
Location
In person
Delivery Mode
Accredited

Available Course Dates

Date Time Location Available Spaces Cost
7 & 8 October 2025 09:00 am - 04:00 pm Hospitality Institute of NSW - Oran Park Hotel classroom 15 $280.00

Mental Health First Aid overview

The Standard Mental Health First Aid course teaches participants how to provide initial support to another adult who may be experiencing a mental health problem or mental health crisis, until professional help is received or the crisis resolves.

Course participants learn about the signs and symptoms of common mental health problems in adults, how to recognise and respond to an emerging or worsening mental health problem and the treatments and supports available.

Using a practical, evidence-based action plan, course participants learn how to approach someone they are concerned about and initiate a conversation about those concerns. Participants also learn how to offer initial support and information and how to encourage the person to seek professional help or other supports.

Adults who complete the course become Mental Health First Aiders (MHFAiders), equipped with the knowledge, confidence, and skills to provide someone with mental health information and support when it matters most.

Standard Mental Health First Aid courses delivered in blended formats include some eLearning materials tailored to either workplaces or community settings. Participants can select their preferred setting when organising Blended Online or Blended Face-to-Face delivery of this course. 

This course is recognised by Suicide Prevention Australia as a safe, high-quality, and effective suicide prevention program

Entry requirements

Students will need to meet the following entry requirements prior to course commencement.

  • Ensure they are able to attend both workshop days for the duration of the class.
  • Have a Unique Student Identifier (USI) – Creating a Unique Student Identifier (USI) is free and will only take a few minutes. You only need to create a USI once and it will stay with you for life. To create a USI, go to: https://www.usi.gov.au/students/get-a-usi
  • Have a valid government issued photo identification card (passport, drivers license, photo card, proof of age card). Expired ID will not be accepted and certificates are not able to issued unless identity is verified.
System Requirements
In order to complete this online course, students will need access to the following:
  • Have access to a PC/ Laptop with speakers, microphone and webcam
  • Have access to high speed Wi-Fi or cable capabilities necessary to research, upload and download documents
  • PDF Reader
  • Suitable internet browser such as; Google Chrome, Safari or Internet Explorer
  • Hold sound computer skills
  • Have latest operating system e.g. Windows 10, Mac OSX High Sierra, iPad ISO10 or higher
  • Have access to a unique email address. This email address cannot be used by another student as it becomes your unique login.
Existing Skills & Knowledge
Students are required to have the following skills and knowledge prior to enrolment:
  • Reading & Writing: Learners will be able to read, understand, and write a range of documents related to mental health awareness, support strategies, and workplace policies.

  • Oral Communication: Learners will confidently engage in conversations about mental health, including listening to and responding to sensitive or unfamiliar topics in a respectful and supportive way.

  • Numeracy & Mathematics: Learners will interpret data and statistics related to mental health trends, risks, and support services in workplace contexts.

  • Learning Skills: Learners will research and stay informed on current mental health legislation, best practices, and support frameworks relevant to their industry.

  • Teamwork: Learners will collaborate with colleagues to promote a mentally healthy workplace and support co-workers experiencing challenges.

  • Self-Management: Learners will apply self-care strategies and manage their own wellbeing while maintaining professionalism in high-stress or emotionally challenging situations.

Suitable for individuals, workplaces of all sizes and volunteer and community-based groups.

Any adult (aged 18+) can attend.

This course covers common and disabling mental health problems and crisis situations. Participants learn how to apply mental health first aid to adults across a range of situations, including:

  • Depression
  • Anxiety
  • Psychosis
  • Substance use problems
  • Suicidal thoughts and behaviours
  • Panic attacks
  • Non-suicidal self-injury
  • Traumatic events
  • Evidence-based: All Mental Health First Aid courses are based on guidelines that are informed by people with lived experience, their caregivers, and mental health professionals.
  • Rigorously evaluated: Evaluations consistently show that Mental Health First Aid training improves participants’ knowledge of mental illnesses and their treatments, and confidence in providing mental health first aid to individuals.
  • Skills-based: Teaches the practical skills, knowledge, and confidence to make a difference.
  • Internationally recognised: Over 6 million people trained in Mental Health First Aid across 25 countries.

 

Upon completion of this course participants will be able to:

  • Recognise the signs and symptoms of mental health problems in adults
  • Use an evidence-based action plan to initiate a mental health first aid conversation
  • Know the barriers to help-seeking and how to overcome these
  • Assess for a range of crisis situations and provide initial support
  • Understand the prevalence and impact of mental illnesses, risk factors and treatments and supports available
  • Apply self-care practices as a Mental Health First Aider

    You can complete the short assessment at the end of a course to become an Accredited Mental Health First Aider (MHFAider).

    Accreditations are valid for 3 years.

    This is a 12-hour course:

    Face-to-face: 2 x 6-hour sessions over 2 days

    All sessions are led by an MHFA trained and Licensed Instructor.

    In person

    The Mental Health First Aid course is competitively priced, with payment accepted via credit card for your convenience. The course fee includes all required learning materials, access to the virtual workshop, and certification upon successful completion.

    Secure your spot today with a hassle-free payment process!

    TitleFee
    Full Fee $280

    What's next?

    Other Courses on Offer

    The Conversations about Gambling course teaches participants how to provide initial support to another adult who may be experiencing gambling harm or a gambling-related mental health crisis, until professional help is received or the crisis resolves.
    Be prepared to save lives with our nationally recognised First Aid & CPR course in NSW. Covering HLTAID009 Provide CPR + HLTAID011 Provide First Aid, this course is ideal for hospitality venues, workplaces, schools, and individuals needing essential emergency skills.