NSW Advanced Licensee Training

The aim of this course is to equip you with everything you need to operate a successful tier 2 business. On completion, you should be able to manage the day-to-day requirements for a compliant licensed venue to the benefit of your staff, customers, and your wider community.

Duration
6 Hours
Cost
$239
Delivery Mode
Accredited

Ready to Enrol?

NSW Advanced Licensee Training overview

Managing a licensed premises is an important job with a lot of responsibility attached to it. As the licensee or manager of a venue operating in a higher-risk environment, you need to be across additional obligations and responsibilities.

Research shows that assaults at licensed premises are much more likely to occur between midnight and 3am1. Running a large and complex event, such as a music festival, also carries increased risk.

There is a lot you can do to prevent alcohol-related harms from occurring as a result of your business activities. You can take a risk-based approach, lead your staff, and engage with your local and broader community to both reduce the harm associated with alcohol and contribute to creating a sustainable and vibrant industry.

Non-compliance with the NSW liquor laws can result in the suspension or cancellation of your licence. As the licensee or manager, you could be banned from holding a liquor licence or having a financial interest in a licence for a significant period of time if you continually or wilfully breach the liquor laws.

This course will give you the skills and tools to operate in a higher-risk environment and remain compliant with the liquor laws. It is designed to help you:

  • understand and carry out your legal responsibilities as a licensee operating in a higher-risk environment
  • analyse and minimise the risks relevant to your liquor licence
  • manage, operate and lead a successful licensed business.

We want you to be a great risk manager and leader for your business.

Entry requirements

Students will need to meet the following entry requirements prior to course commencement.

  • Be at least 18 years old
  • Willing to complete a Self-assessment on your Learning, literacy & numeracy requirements prior to course commencement.
  • Current competency for RSA is required prior to attending this course.
  • Have a Unique Student Identifier (USI) – Creating a Unique Student Identifier (USI) is free and will only take a few minutes. You only need to create a USI once and it will stay with you for life. To create a USI, go to: https://www.usi.gov.au/students/get-a-usi
  • Have a valid government issued photo identification card (passport, drivers license, photo card, proof of age card). Expired ID will not be accepted and certificates are not able to issued unless identity is verified.
System Requirements
In order to complete this online course, students will need access to the following:
  • Have access to a PC/ Laptop with speakers, microphone and webcam
  • Have access to high speed Wi-Fi or cable capabilities necessary to research, upload and download documents
  • PDF Reader
  • Suitable internet browser such as; Google Chrome, Safari or Internet Explorer
  • Hold sound computer skills
  • Have latest operating system e.g. Windows 10, Mac OSX High Sierra, iPad ISO10 or higher
  • Have access to a unique email address. This email address cannot be used by another student as it becomes your unique login.
Existing Skills & Knowledge

Students are required to have the following skills and knowledge prior to enrolment:

  • Reading and writing – a learner will be able to read, comprehend and write a range of texts within a variety of contexts.
  • Oral communication – a learner will be able to use and respond to spoken language including some unfamiliar material within a variety of contexts.
  • Numeracy and mathematics – a learner will be able to recognise and use a variety of conventions and symbolism of formal mathematics.
  • Learning skills – a learner will be able to source relevant information on laws, regulations and codes of practice relating to the responsible services of alcohol and keep that knowledge updated
  • Teamwork skills – a learner will be able to communicate with team members to ensure proper responsible service of alcohol practices within their work environment
  • Self-management skills – a learner will be able to deal with hostile and uncooperative customers in a professional manner and in line with organisational procedures

Who should complete the Advanced Licensee training?

The Liquor Regulation 2018 requires all licence types classified as Tier 2 to complete Advanced Licensee training.

Broadly, Tier 2 licences are for:

  • those authorised to trade after midnight or otherwise have extended late-night trading hours authorisation on more than 12 occasions in any 12-month period
  • certain on-premises business types, such as nightclubs, adult relaxation entertainment venues and karaoke bars
  • licensees or businesses subject to a regulatory scheme
  • those nominated by Liquor & Gaming NSW or the Independent Liquor and Gaming Authority (the Authority).
  • Liquor Licensing Compliance: Fulfil mandatory legal requirements for working in licensed venues, ensuring all liquor service aligns with current NSW legislation and responsible service practices.
  • Boost Your Hospitality Career: Achieve a nationally recognised certification that opens doors to roles in bar operations, venue supervision, and liquor licence management.
  • Responsible Service Expertise: Learn how to effectively manage the service of alcohol, monitor customer behaviour, and handle difficult situations in a licensed environment.
  • Advance into Management: Add valuable credentials to your resume that reflect a solid understanding of liquor laws, risk mitigation, and ethical alcohol service.
  • Efficient Training Format: Complete your certification through a flexible online course, no need to attend a classroom.
  • Work-Ready Certification: Walk away with a Liquor & Gaming NSW endorsement—ready to start work in licensed venues immediately.

Possible job titles following the completion of this course include:

  • Senior hospitality manager
  • Venue Licensee
  • Approved manager

Completing these courses will have provided you with a sound understanding of the following:

  • responsible service of alcohol provisions, including:
    • key provisions of liquor laws and regulations
    • understanding public interest reasons for responsible service practices
    • effects of alcohol and the factors that affect individual responses
    • customers to whom sale or service must be refused and those who are at heightened risk – minors, intoxicated persons etc.
    • responsible service practices for selling and serving alcohol
    • standard drinks for different beverage types and acceptable measures of alcohol
    • indicators of erratic drinking and ways of assessing intoxication – including assessing customers affected by the consumption of illicit and other drugs
    • practical strategies to refuse service and refuse entry.
  • licensee requirements, including:
    • understanding the relevant liquor laws and regulations that impact you as a licensee
    • knowing your responsibilities in managing your NSW liquor licence
    • understanding your responsibilities as a licensee to manage alcohol-related harms in your business
    • how to implement strategies for your business to improve operations
    • understanding the consequences of non-compliance and what that means for you as a licensee

    Before you complete this training, you will need to hold a valid NSW competency card or interim certificate issued by a Liquor & Gaming NSW-approved training provider for the following courses:

    • Licensee training, and
    • if completed prior to 1 July 2018 – NSW responsible service of alcohol (RSA), or
    • if completed on or after 1 July 2018 – National RSA qualification SITHFAB002 or SITHFAB021 along with the NSW-specific modules.

    Learners will be presented with the series of assessment tasks developed by L&GNSW, all tasks will need to be completed in order to be deemed competent in this unit of competency.

    1-3 Introduction

    Online Modules 1 – 3

    Written content and videos

    • Overview of liquor regulation in high-risk environments.
    • Leading a culture of change.
    • Government and industry approaches to minimise alcohol related harm.
     

    • Multiple choice & short answer questions.
    4 Online Modules 4

    Written content and videos

    • Minimising risk of alcohol related harms in your business.
    • Completing a risk assessment.
    • Presentation to the group.
    5 Practical assessment

    • Presentation on how to lead a culture of compliance.
    • Presentation on risk assessment conducted. Discuss risks, review degree of risk (likelihood and impacts) and discuss control measures and monitoring plan.
    • Presentation to the group.

    Certification

    Once a competent mark is awarded, learners will be issued with a Statement of Achievement + an Interim certificate.

    Interim Certificate:

    Upon successful completion of this course, you will receive an interim certificate. This certificate is valid for 90 days and allows you to work immediately.

    Competency Cards:

    To obtain a NSW RSA competency card, present your interim certificate to a Service NSW centre and complete a 100 point identification check. Service NSW will send your card to your nominated address via mail. Please allow up to one month for its delivery.

    Note: Successful completion of this course automatically updates your NSW RSA  for a further five year

    Digital Competency cards

    You can obtain a digital competency card via the Service NSW app. The app is available via download from iTunes® or the Google Play™ store. Once you have the app, you’ll need your competency card holder number to add your competency.

    https://www.service.nsw.gov.au/guide/digital-licences-and-credentials

    This is an Online Self-Paced course with all learning activities and assessment tasks completed online through our Learner Portal. You can enrol and start your online course at any time. You can study at your own pace and have up to 4 weeks to complete the online course after which your enrolment will expire.
    How quickly you complete the course depends on the time it takes you to complete each module including the multiple choice questions, short answer questions and final assessment tasks. You will need to allow a minimum of 6 hours to complete this course.
    Upon successful completion of all the assessments, you will be awarded your Liquor & Gaming NSW Interim certificate.
    Upon enrolment, you will have up to 4 weeks to complete the course. If your initial 4-week enrolment period expires, you may purchase an extension for a further 4 weeks. Refunds are not available if your course enrolment expires. Please review our refunds policy.

    The NSW Adv Licensee Training course is competitively priced, with payment accepted via credit card for your convenience. The course fee includes all required learning materials, access to the online assessments, and certification upon successful completion. Secure your enrolment today with a hassle-free payment process!

    TitleFee
    Full Fee 239
    Competency Card Included in price

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