Managing a licensed premises is an important job with a lot of responsibility attached to it. As the licensee or manager of a venue operating in a higher-risk environment, you need to be across additional obligations and responsibilities.

Research shows that assaults at licensed premises are much more likely to occur between midnight and 3am1. Running a large and complex event, such as a music festival, also carries increased risk.

There is a lot you can do to prevent alcohol-related harms from occurring as a result of your business activities. You can take a risk-based approach, lead your staff, and engage with your local and broader community to both reduce the harm associated with alcohol and contribute to creating a sustainable and vibrant industry.

Non-compliance with the NSW liquor laws can result in the suspension or cancellation of your licence. As the licensee or manager, you could be banned from holding a liquor licence or having a financial interest in a licence for a significant period of time if you continually or wilfully breach the liquor laws.

This course will give you the skills and tools to operate in a higher-risk environment and remain compliant with the liquor laws. It is designed to help you:

• understand and carry out your legal responsibilities as a licensee operating in a higher-risk environment
• analyse and minimise the risks relevant to your liquor licence
• manage, operate and lead a successful licensed business.

We want you to be a great risk manager and leader for your business.

Who should complete the Advanced Licensee training?

The Liquor Regulation 2018 requires all licence types classified as Tier 2 to complete Advanced Licensee training.

Broadly, Tier 2 licences are for:

• those authorised to trade after midnight or otherwise have extended late-night trading hours authorisation on more than 12 occasions in any 12-month period
• certain on-premises business types, such as nightclubs, adult relaxation entertainment venues and karaoke bars
• licensees or businesses subject to a regulatory scheme
• those nominated by Liquor & Gaming NSW or the Independent Liquor and Gaming Authority (the Authority).

Before you complete this training, you will need to hold a valid NSW competency card or interim certificate issued by a Liquor & Gaming NSW-approved training provider for the following courses:

• Licensee training, and
• if completed prior to 1 July 2018 – NSW responsible service of alcohol (RSA), or
• if completed on or after 1 July 2018 – National RSA qualification SITHFAB002 or SITHFAB021 along with the NSW-specific modules.

Students will need to meet the following entry requirements prior to course commencement.

• Be at least 18 years old
• Ensure they are able to attend the 7hr virtual workshop for the duration of the course.
• You will be required to complete a Self-assessment on your Learning, literacy & numeracy requirements. This must be completed at least 24 hrs prior to attending the scheduled virtual workshop.
• Have a Unique Student Identifier (USI) – Creating a Unique Student Identifier (USI) is free and will only take a few minutes. You only need to create a USI once and it will stay with you for life. To create a USI, go to: https://www.usi.gov.au/students/get-a-usi
• Have a valid government issued photo identification card (passport, drivers license, photo card, proof of age card). Expired ID will not be accepted and certificates are not able to issued unless identity is verified.
• Current competency for RSA & RCG is required prior to attending this course.

Completing these courses will have provided you with a sound understanding of the following:

• responsible service of alcohol provisions, including:

• • key provisions of liquor laws and regulations
  • understanding public interest reasons for responsible service practices
  • effects of alcohol and the factors that affect individual responses
  • customers to whom sale or service must be refused and those who are at heightened risk – minors, intoxicated persons etc.
  • responsible service practices for selling and serving alcohol
  • standard drinks for different beverage types and acceptable measures of alcohol
  • indicators of erratic drinking and ways of assessing intoxication – including assessing customers affected by the consumption of illicit and other drugs
  • practical strategies to refuse service and refuse entry.

• licensee requirements, including:
  • understanding the relevant liquor laws and regulations that impact you as a licensee

• • knowing your responsibilities in managing your NSW liquor licence
  • understanding your responsibilities as a licensee to manage alcohol-related harms in your business
  • how to implement strategies for your business to improve operations
  • understanding the consequences of non-compliance and what that means for you as a licensee

Learners will be presented with the series of assessment tasks developed by L&GNSW, all tasks will need to be completed in order to be deemed competent in this unit of competency.