Certificate III in Hospitality (Fee free training)

There are no formal academic entry requirements for SIT30621 Certificate III in Hospitality.

Students must generally:

• Be interested in working in the hospitality industry
• Be able to participate in workplace-based learning in a hospitality venue
• Have access to a suitable licenced venue in NSW
• Have a valid Unique Student Identifier, known as a USI
• Complete HINSW’s pre-enrolment review, including LLN and digital skills assessment
• Have sufficient digital skills to access online learning through aXcelerate

Smart and Skilled eligibility generally requires students to:

• Live or work in NSW
• Be aged 15 years or older
• Be no longer at school
• Be an Australian citizen, permanent Australian resident, New Zealand citizen, or eligible humanitarian visa holder

Eligibility for Smart and Skilled funding is assessed before enrolment is finalised.

• Have access to a laptop or mobile device
• PDF Reader
• Suitable internet browser such as; Google Chrome, Safari or Internet Explorer
• Hold sound computer skills
• Have latest operating system e.g. Windows 10, Mac OSX High Sierra, iPad ISO10 or higher
• Have access to a unique email address. This email address cannot be used by another student as it becomes your unique login.

• Reading & Writing – Learners will need to read, interpret and complete hospitality-related documents, including menus, rosters, workplace procedures, food safety information, customer service documents, checklists, incident reports, assessment tasks and workplace forms.
• Oral Communication – Learners will communicate clearly with trainers, supervisors, team members and customers. This may include greeting customers, answering questions, following workplace instructions, reporting issues, confirming tasks and participating in team briefings.
• Numeracy & Mathematics – Learners will use basic numeracy skills for everyday hospitality tasks. This may include handling simple transactions, reading rosters, checking times and dates, counting stock, interpreting quantities and completing basic workplace calculations.
• Learning Skills – Learners will be expected to participate in trainer-led learning, workplace activities, eLearning activities and assessment tasks. Students will need to follow feedback, practise skills, complete required learning activities and work towards competency across all units
• Digital Skills – Learners will need basic digital skills to access online learning materials, use the aXcelerate learner portal, complete online activities, upload assessment evidence, communicate with trainers and monitor their course progress.
• Teamwork – Learners will work with others in hospitality environments. This includes following directions, supporting team members, communicating professionally, maintaining customer service standards and contributing to a safe and productive workplace.
• Self-Management – Learners will be expected to manage their own attendance, punctuality, presentation, preparation and workplace behaviour. Students must follow workplace procedures, apply food safety and hygiene practices where required, complete tasks on time and take responsibility for their own learning.
• Support Available – HINSW identifies learner support needs during the enrolment process. Where required, additional support may be provided for language, literacy, numeracy, digital skills, workplace skill development and assessment preparation.